Frequently Asked Questions
General Questions
C&J Weight Loss is open to everyone regardless of gender. To use C&J Weight Loss you must be:
- ) 18 years old or older.
- ) A resident or physically in one of the states that we provide services to.
- ) A demonstrated medical need for treatment. For some conditions (such as Hormone Therapy) this means recent lab results (if you need diagnostic lab work done, we can help).
C&J Weight Loss is designed to be more than a telehealth platform, but still simple for our clients. You can start treatment in three easy-steps.
- ) Complete a medical intake and (if necessary) have lab work done to verify a medical need for treatment.
- ) Speak to your new healthcare provider through a telehealth (audio-visual) appointment.
- ) If medically appropriate, receive your medication in the mail every 30-days, or 60-days, or 90-days from a mail order pharmacy provider (depending on your provider’s decision).
We want to enable you to form a long-term connection with Henry so that we can provide ongoing care for your specific condition. With that in mind, Henry is designed for patients seeking long-term care.
Medication & Services Questions
Program costs displayed on our website include the medication costs (if approved by your provider). For your convenience, you are only billed once per-month for the total cost of the program.
If you need a copy of your invoice please contact us at Ask@C&JWeightLoss.com and we will provide you with a copy.
Like a traditional clinic, payment is for the providers’ service and the provider’s time spent with you in a telehealth appointment. Payment does not guarantee the writing or dispensing of a prescription medication. In the event you are not approved, your provider is often able to offer alternative therapies that you may potentially be medically qualified for.
In the event this is not satisfactory to you, we offer a 30-day money-back guarantee on all payments.
Though the majority of providers Henry works with have a diverse range of experience, due to the nature of telehealth there are some conditions and treatments we are unable to facilitate. Please speak to a provider locally who may be able to assess your condition.
Henry does not offer or engage in any treatments involving:
Prescription Narcotics (Opiates)
Human Growth Hormone (GH/HGH)
Cannabis/Medical Marijuana/CBD, and such
Any ingredients that lack FDA-approval (novel peptides, nutraceuticals, etc.)
GLP-1 Weight Managment programs require the patient to be at least 18 years of age, and no older than 75.
Medical Weight Managment programs require the patient to be at least 18 years of age, and no older than 70.
Testosterone Replacement Therapy (TRT) programs require the patient to be at least 30 years of age, and no older than 75.
Insomnia programs require the patient to be at least 18 years of age, and no older than 65.
Provider & Clinician Questions
Program costs displayed on our website include the medication costs (if approved by your provider). For your convenience, you are only billed once per-month for the total cost of the program.
If you need a copy of your invoice please contact us at Ask@C&JWeightLoss.com and we will provide you with a copy.
Like a traditional clinic, payment is for the providers’ service and the provider’s time spent with you in a telehealth appointment. Payment does not guarantee the writing or dispensing of a prescription medication. In the event you are not approved, your provider is often able to offer alternative therapies that you may potentially be medically qualified for.
In the event this is not satisfactory to you, we offer a 30-day money-back guarantee on all payments.
Though the majority of providers Henry works with have a diverse range of experience, due to the nature of telehealth there are some conditions and treatments we are unable to facilitate. Please speak to a provider locally who may be able to assess your condition.
Henry does not offer or engage in any treatments involving:
Prescription Narcotics (Opiates)
Human Growth Hormone (GH/HGH)
Cannabis/Medical Marijuana/CBD, and such
Any ingredients that lack FDA-approval (novel peptides, nutraceuticals, etc.)
GLP-1 Weight Managment programs require the patient to be at least 18 years of age, and no older than 75.
Medical Weight Managment programs require the patient to be at least 18 years of age, and no older than 70.
Testosterone Replacement Therapy (TRT) programs require the patient to be at least 30 years of age, and no older than 75.
Insomnia programs require the patient to be at least 18 years of age, and no older than 65.
Pharmacy Questions
Program costs displayed on our website include the medication costs (if approved by your provider). For your convenience, you are only billed once per-month for the total cost of the program.
If you need a copy of your invoice please contact us at Ask@C&JWeightLoss.com and we will provide you with a copy.
Like a traditional clinic, payment is for the providers’ service and the provider’s time spent with you in a telehealth appointment. Payment does not guarantee the writing or dispensing of a prescription medication. In the event you are not approved, your provider is often able to offer alternative therapies that you may potentially be medically qualified for.
In the event this is not satisfactory to you, we offer a 30-day money-back guarantee on all payments.
Though the majority of providers Henry works with have a diverse range of experience, due to the nature of telehealth there are some conditions and treatments we are unable to facilitate. Please speak to a provider locally who may be able to assess your condition.
Henry does not offer or engage in any treatments involving:
Prescription Narcotics (Opiates)
Human Growth Hormone (GH/HGH)
Cannabis/Medical Marijuana/CBD, and such
Any ingredients that lack FDA-approval (novel peptides, nutraceuticals, etc.)
GLP-1 Weight Managment programs require the patient to be at least 18 years of age, and no older than 75.
Medical Weight Managment programs require the patient to be at least 18 years of age, and no older than 70.
Testosterone Replacement Therapy (TRT) programs require the patient to be at least 30 years of age, and no older than 75.
Insomnia programs require the patient to be at least 18 years of age, and no older than 65.
Cost & Financial Questions
We work with a third-party compounding pharmacy to process your prescription (if approved). Your medication will be mailed directly from the pharmacy to your address on file.
If you would like to have your prescription filled by a different pharmacy, our providers can fax your prescription in to a pharmacy of your choice. Please email Ask@C&JWeightLoss.com for further assistance.
Like a traditional clinic, payment is for the providers’ service and the provider’s time spent with you in a telehealth appointment. Payment does not guarantee the writing or dispensing of a prescription medication. In the event you are not approved, your provider is often able to offer alternative therapies that you may potentially be medically qualified for.
In the event this is not satisfactory to you, we offer a 30-day money-back guarantee on all payments.
General Questions
- 18 years old or older.
- A resident of and physically in Arizona.
- Medically appropriate for treatment for weight loss.
- Insurance is NOT required!
Please refer to the demonstration video on how to administer your own weight loss injection. If you have any questions please feel free to contact your provider.